Privacy Policy

2.1 Account Information

When you create an account with Rent Receipt Pro, we collect information you provide directly, including:

• Full name or business name
• Email address
• Password (encrypted and never stored in plain text)
• Phone number (optional)
• Company or business information

2.2 Property and Business Data

To use Rent Receipt Pro's core functionality, you provide information about your properties, units, and business operations:

• Property addresses and details
• Unit descriptions and rental rates
• Tenant names, contact information, and lease details
• Payment records and transaction history

2.3 Receipt and Payment Information

When you generate rent receipts or record payments, we collect and store:

• Payment amounts and dates
• Payment methods and transaction IDs
• Receipt content and metadata
• QR code verification data

2.4 Uploaded Documents and Images

You may upload documents, images, or files to support your property management:

• Property photos and documentation
• Lease agreements and contracts
• Supporting documentation for tenant or payment records

2.5 Authentication Information

If you use Google Sign-In, we receive authentication information from Google, including:

• Google account email address
• Google account profile information
• Authentication tokens (used only for session management)

2.6 Technical and Device Information

We automatically collect certain information about your device and how you access the Application:

• Device type, operating system, and browser information
• IP address and device identifiers
• Pages accessed, time spent, and clickstream data
• Referral source and navigation patterns
• Crash reports and performance diagnostics

2.7 Cookies and Local Storage

We use cookies and browser storage to maintain your session and improve your experience:

• Session cookies for authentication
• Authentication tokens stored in local storage
• Theme preferences and user settings
• Analytics and performance monitoring cookies

3.1 Providing and Operating the Application

• Enabling you to create, manage, and access your account
• Processing and storing property, tenant, and payment data you enter
• Generating and managing digital rent receipts
• Providing receipt verification through QR codes

3.2 Authentication and Security

• Verifying your identity and maintaining account security
• Detecting and preventing fraud or unauthorized access
• Managing login sessions and authentication tokens
• Monitoring for suspicious account activity

3.3 Subscription and Payment Management

• Managing your subscription plan and trial period
• Processing payments and billing
• Applying voucher codes and discounts
• Sending invoices and billing notifications

3.4 Customer Support

• Responding to your support requests and inquiries
• Troubleshooting and resolving technical issues
• Providing technical assistance and guidance

3.5 Service Improvement

• Analyzing usage patterns to improve features and functionality
• Conducting research and development
• Personalizing your experience based on your preferences

3.6 Legal Compliance

• Complying with applicable laws and regulations in Kenya and elsewhere
• Responding to legal requests from authorities
• Enforcing our Terms of Service and other agreements
• Protecting against legal liability

4.1 Data Storage Infrastructure

Your information is stored using Supabase, a secure cloud database platform, and is hosted on cloud infrastructure. This includes:

• Supabase for authentication, user profiles, and application data storage
• Secure, encrypted connections (HTTPS/TLS) for all data transmission
• Database encryption at rest where available through our service providers

4.2 Security Measures

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data
• Secure password hashing and encryption
• Regular security monitoring and vulnerability assessments
• Access controls and role-based permissions
• Audit logs for data access and modifications

4.3 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist in operating the Application and providing services:

• Supabase (authentication and database hosting)
• Vercel (application hosting and deployment)
• Google (for Google OAuth authentication)
• Payment processors (for subscription and payment handling)

These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your information.